Privacy Policy of Spinformula Casino

1. Who We Are

Spinformula Casino is operated by Win Top Ltd, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold a B2C Internet Gaming Licence from the Anjouan Gaming Authority, number ALSI-202509029-FI1. We are the data controller for player data.

The privacy policy of Spinformula Casino describes the processing for which we are responsible. This includes deciding why player information is needed. It also includes determining how that information is handled throughout the account relationship.

2. Information We Collect

Spinformula Casino collects information you provide directly and information generated through your use of our services. The categories depend on your account activity, payment transactions, verification requirements and communications with us.

• Identity and contact details, including your name, date of birth, email address and telephone number.
• Your address and country of residence.
• Login details and account access information.
• Verification documents confirming age and identity before deposit, together with address or payment method evidence where requested.
• Financial information, including payment details, deposits and withdrawals.
• Device and technical information, including device type, browser, IP address and session data.
• Gameplay information, including game history, bonus use, wagering and loyalty progress.
• Messages sent to support and your marketing preferences.

Spinformula Casino distinguishes information supplied by you from records created through account activity. Both can form part of your personal data. The relevant categories may change as you use different services.

3. How We Use Your Information

The privacy policy of Spinformula Casino covers processing needed to operate your account, verify your identity, process payments and meet our obligations under the Anjouan Gaming Authority licence. These activities support the administration of our services. We use the information relevant to each purpose rather than treating every account record as necessary for every task.

• Create, maintain and manage your account.
• Process deposits and withdrawals through methods including Visa, Mastercard, Faster Payments and PayPal.
• Administer bonuses and promotions.
• Maintain responsible gaming tools, including limits, breaks and exclusion.
• Meet anti-money laundering requirements.
• Detect fraud, bonus abuse, VPN use and access from restricted countries.
• Answer support requests and investigate account issues.
• Send marketing communications only with your consent.

4. Legal Basis for Processing

Spinformula Casino processes personal data on four legal bases. Performing our contract allows us to administer your account; legal obligations require anti-money laundering, age, identity and gaming checks. Our legitimate interests support security, fraud prevention and site improvements, while consent permits marketing and non-essential cookies. We identify the applicable basis according to the purpose of the processing. You may withdraw consent at any time, without affecting the lawfulness of processing completed before withdrawal.

5. Cookies and Tracking

Spinformula Casino uses strictly necessary, functional, analytical and marketing cookies. Necessary cookies support essential site functions, while other categories can remember preferences, measure usage or support marketing. Non-essential cookies are used only with your consent. Our cookie policy explains the categories and available controls in full, so please consult it for details about managing your cookie choices.

6. Data Sharing and Third Parties

The privacy policy of Spinformula Casino confirms that we never sell player data and share it only in the cases below. Disclosure depends on the service or obligation involved. The recipient’s role determines which information is relevant.

• Game providers, where information is needed to deliver games.
• Payment processors, to handle payment transactions.
• Identity verification providers, to perform required checks.
• Regulators and authorities, including the Anjouan Gaming Authority, where required by law or our licence.
• Dispute resolution services, where information is needed to examine a dispute.
• Fraud prevention and analytics partners, to support detection and assessment.

Every partner must protect the data under a written agreement.

Spinformula Casino remains responsible for our decisions to disclose player information. Sharing serves a defined operational or compliance purpose. It does not make unrelated account information necessary for the recipient’s work.

7. Location Checks and Eligibility

The privacy policy of Spinformula Casino covers location and eligibility checks at registration and when you make a payment. We assess location information against the access conditions in our terms and conditions. These checks help determine whether you may use the requested service. If we identify access from a restricted country, false location details or VPN use, we may close the account and void related winnings, as our terms and conditions allow.

8. Data Retention

Spinformula Casino retains account data while your account remains open. Financial and verification records are kept for five years after account closure, as anti-money laundering rules require. Closing an account therefore does not immediately remove every associated record. At closure, information we no longer need to retain is deleted or anonymised; financial and verification records are deleted or anonymised after their required retention period ends.

9. Your Rights

Spinformula Casino recognises the following rights over your personal information, subject to applicable requirements and any legal duties that limit a particular request:

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request deletion where no legal obligation requires retention.
• Request restriction of processing or object to processing where applicable.
• Receive portable personal data where the right to portability applies.
• Withdraw consent to marketing.

Send requests to support@spin--formula.uk; we answer within 30 days.

The privacy policy of Spinformula Casino distinguishes these rights from an unconditional right to remove every record. Some requests may be limited by mandatory requirements. Our response will explain the outcome of your request.

10. Security

Spinformula Casino restricts access to player data to staff who need it for their duties. Two-factor login is available on your account, and verification documents are stored separately from game data. These measures support the protection of information throughout account use. Please choose a strong, unique password, enable two-factor login and tell us immediately if you notice unknown activity, unfamiliar transactions or changes you did not make.

11. Children

Spinformula Casino provides services only to adults aged 18 or over and does not knowingly collect personal data from minors. Age is confirmed at registration and checked during verification. If an account is found to belong to a minor, we close it and delete its data, except for records that the law requires us to retain.

12. Changes to This Policy

This version of the privacy policy of Spinformula Casino is dated 13/11/2026. We update the policy when our processing practices or applicable law change, and announce important changes on the site or by email. Please review the updated text when notified. Continued use of our services after an update means acceptance of the revised policy where the law permits.

13. Contact Us

Spinformula Casino accepts questions about this policy or your personal data at support@spin--formula.uk and through live chat in your account. Live chat is available 24/7, every day, and we reply to emails within 24 hours. Please describe your concern clearly so that we can direct it appropriately. Avoid including passwords or unnecessary payment information in your message when asking about a privacy matter.